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Term & Conditions

Terms & Conditions

Last Updated: July 24, 2026

Welcome to Veer Prime Rides. By accessing or using our website and booking any of our transportation services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By using our website or booking any ride, you confirm that you have read, understood, and accepted these Terms & Conditions.

 

2. Services

Veer Prime Rides provides transportation services including, but not limited to:

    • Airport Transfers

    • One-Way & Round Trips

    • Local City Rides

    • Outstation Trips

    • Corporate Transportation

    • Hourly Chauffeur Services

Service availability may vary depending on location, vehicle availability, weather conditions, and operational requirements.

 

3. Booking Confirmation

    • All bookings are subject to availability.

    • A booking is considered confirmed only after you receive a confirmation via email, SMS, WhatsApp, or phone.

  • Customers are responsible for providing accurate pickup and drop-off information.
 

4. Pricing & Payments

    • Prices displayed on the website are subject to change without prior notice.

    • Additional charges may apply for:
        • Toll taxes

        • Parking fees

        • Airport entry charges

        • State taxes

        • Waiting charges beyond the complimentary waiting period

    • Full or partial payment may be required before the trip begins.

  • Payments can be made through the payment methods available on our website.
 

5. Cancellation & Refund Policy

    • Cancellations made within the permitted cancellation period may qualify for a partial or full refund.

    • Late cancellations or no-shows may attract cancellation charges.

  • Refunds, where applicable, will be processed through the original payment method within the applicable processing period.
 

6. Waiting Time

    • Complimentary waiting time may be provided depending on the booking type.

  • Additional waiting charges will apply once the complimentary waiting period has expired.
 

7. Customer Responsibilities

Customers agree to:

    • Provide accurate booking details.

    • Be present at the pickup location on time.

    • Treat the driver and vehicle respectfully.

    • Avoid smoking, consuming illegal substances, or causing damage to the vehicle.

    • Comply with all applicable traffic and safety regulations.

Customers are responsible for any damage caused to the vehicle due to negligence or misconduct.

 

 

8. Driver Responsibilities

Our drivers are expected to:

    • Arrive at the pickup location on time whenever reasonably possible.

    • Drive safely and professionally.

    • Follow applicable traffic laws and regulations.

  • Maintain a courteous and respectful attitude throughout the journey.
 

9. Delays

Veer Prime Rides shall not be held liable for delays caused by:

    • Traffic congestion

    • Road closures

    • Weather conditions

    • Natural disasters

    • Government restrictions

  • Mechanical failures beyond reasonable control
 

10. Limitation of Liability

Veer Prime Rides shall not be liable for:

    • Missed flights, trains, or appointments due to unforeseen delays.

    • Loss or damage of personal belongings left inside the vehicle.

  • Indirect, incidental, or consequential damages arising from the use of our services.
 

11. Lost & Found

If any personal belongings are left in the vehicle, customers should contact us immediately. While we will make reasonable efforts to recover lost items, Veer Prime Rides cannot guarantee recovery or accept liability for lost property.

 

12. Intellectual Property

All website content, including logos, images, text, graphics, and designs, is the property of Veer Prime Rides and may not be copied, reproduced, or distributed without prior written permission.

 

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services provided by those websites.

 

14. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

 

15. Changes to Terms

Veer Prime Rides reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be published on this page with the revised effective date.

 

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in India.

 

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on the Veer Prime Rides website.